Privacy & Cookie Policy – AGS Removal
Last Updated: February 3, 2026
AGS Removal (“we”, “our”, “us”) is committed to protecting the privacy of visitors to agsremoval.ca and customers who request our services. This Policy explains what information we collect, how we use it, how cookies work on our site, and your rights under Canadian, European, and California privacy laws.
1. Who We Are
AGS Removal is a residential snow removal and property maintenance service operating in Ottawa, Ontario, Canada.
Contact Information
Phone: (613) 581-0410
Email: agsremoval@gmail.com
Website: https://agsremoval.ca
2. Information We Collect
Information you provide directly
When you contact us, request a quote, or book a service, we may collect:
- Name
- Phone number
- Email address
- Service address
- Details about the service requested
- Any message you submit through our forms
Information collected automatically (cookies & analytics)
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent
- Referring website
- Cookie identifiers
3. How We Use Your Information
We use your information to:
- Respond to quote and service requests
- Schedule and perform services
- Communicate with you
- Improve our website performance and usability
- Measure advertising effectiveness
- Maintain security and prevent fraud
- Meet legal and tax obligations
We do not sell your personal information.
4. Legal Basis for Processing (GDPR)
For EU/EEA visitors, we process data based on:
- Your consent (cookies and forms)
- Performance of a service you request
- Legitimate business interests (analytics, security, website improvement)
- Legal obligations
5. Cookies & Tracking Technologies
AGS Removal uses cookies and similar technologies for four purposes:
A. Functional Cookies (Always Active)
These are necessary for the website to function properly.
B. Analytics Cookies (Consent Required in EU)
Used to understand how visitors use our site (e.g., Google Analytics).
C. Marketing / Advertising Cookies (Consent Required in EU/California)
Used for advertising and remarketing (e.g., Google Ads, Facebook/Instagram Ads).
D. Preference Cookies
Remember your cookie choices and site preferences.
You can change or withdraw your cookie consent at any time using the cookie banner on our website.
6. Third-Party Services We Use
We use trusted third-party tools that may process data on our behalf, including:
- Google Analytics
- Google Ads
- Meta (Facebook/Instagram) Ads
- WordPress and hosting providers
- Security and performance plugins
- Email and communication tools
These providers are contractually required to protect your data.
7. Data Retention
We keep personal data only as long as necessary to:
- Provide services
- Maintain records for accounting and tax purposes
- Comply with legal obligations
Data is securely deleted when no longer required.
8. Data Security
We protect your data using:
- SSL encryption (HTTPS)
- Secure hosting environments
- Restricted access to personal data
- Up-to-date software and security practices
9. International Data Transfers
Some service providers may store or process data outside Canada. When this occurs, appropriate safeguards are used to protect your information.
10. Your Privacy Rights
Under PIPEDA (Canada)
You may request access to or correction of your personal data and withdraw consent.
Under GDPR (EU/EEA)
You have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Under CCPA/CPRA (California)
You have the right to:
- Know what data we collect
- Request deletion
- Opt out of data sharing
- Non-discrimination for exercising your rights
To exercise any rights, email: agsremoval@gmail.com
11. Do Not Sell or Share My Personal Information (California)
AGS Removal does not sell personal information. California residents may contact us for confirmation.
12. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this page from time to time. Updates will be posted here with a new revision date.
14. Contact
If you have any questions about this Policy or your personal data:
AGS Removal
Email: agsremoval@gmail.com
Website: https://agsremoval.ca
15. Cookie List (as used on this website)
This website may use cookies from the following services:
| Service | Purpose | Type |
|---|---|---|
| WordPress | Site functionality | Functional |
| Complianz | Cookie consent management | Functional |
| Google Analytics | Visitor analytics | Analytics |
| Google Ads | Advertising & remarketing | Marketing |
| Meta Pixel (Facebook/Instagram) | Advertising & remarketing | Marketing |
Your cookie banner allows you to accept or reject non-essential cookies.
We may update or modify this Privacy & Cookie Policy at any time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of this website after changes are posted constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.
