Privacy Statement – AGS Removal

Last Updated: February 3, 2026

AGS Removal (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of visitors to agsremoval.ca and customers who request our services.

This Privacy Statement explains what information we collect, how we use it, how we protect it, and your rights under Canadian, European, and California privacy laws.

1. Who We Are

AGS Removal is a residential snow removal and property maintenance service operating in Ottawa, Ontario, Canada.

Contact Information

Phone: (613) 581-0410
Email: agsremoval@gmail.com
Website: https://agsremoval.ca

2. Information We Collect

We collect only the information necessary to provide our services and operate our website.

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details you submit through contact or quote forms
  • Communication messages

Information collected automatically:

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring website
  • Cookie identifiers

This information is collected through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Schedule and provide services
  • Communicate about your service
  • Improve our website and user experience
  • Measure advertising effectiveness
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell your personal information.

4. Legal Basis for Processing (GDPR)

For visitors from the European Union, we process your information based on:

  • Your consent (cookies, forms)
  • Performance of a service you requested
  • Legitimate business interests (analytics, website improvement)
  • Legal obligations

5. Cookies and Tracking Technologies

AGS Removal uses cookies to:

  • Ensure the website functions properly
  • Analyze website traffic (e.g., Google Analytics)
  • Support advertising and remarketing (e.g., Meta/Facebook Ads, Google Ads)

You can manage or withdraw your cookie consent at any time using the cookie banner on our website.

6. Third-Party Services We Use

We may use trusted third-party tools that process data on our behalf, including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook/Instagram) Ads
  • WordPress plugins and hosting providers
  • Email and communication tools

These providers are required to protect your information.

7. How Long We Keep Your Information

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Meet legal and tax obligations

After this period, data is securely deleted.

8. How We Protect Your Information

We implement reasonable security measures including:

  • Secure website hosting (HTTPS/SSL)
  • Limited access to personal data
  • Secure communication practices
  • Regular software updates

9. Your Privacy Rights

Depending on your location, you have the right to:

Under Canadian Law (PIPEDA)

  • Access your personal information
  • Request corrections
  • Withdraw consent

Under GDPR (EU)

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Under CCPA/CPRA (California)

  • Know what data we collect
  • Request deletion
  • Opt out of data sharing
  • Non-discrimination for exercising your rights

To exercise any of these rights, contact us at: agsremoval@gmail.com

10. Do Not Sell or Share My Personal Information (California)

AGS Removal does not sell personal information. California residents may still contact us to request confirmation of this.

11. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect data from children.

12. International Data Transfers

Some of our third-party providers may store or process data outside of Canada. When this occurs, we ensure appropriate safeguards are in place.

13. Changes to This Privacy Statement

We may update this Privacy Statement as needed. Updates will be posted on this page with a revised date.

14. Contact Us

If you have any questions about this Privacy Statement or your personal data, contact:

AGS Removal
Email: agsremoval@gmail.com
Website: https://agsremoval.ca